/* ===== CONCIERGE WIDGET ===== */
.concierge {
  position: fixed; bottom: 24px; right: 24px; z-index: 9999;
  opacity: 0; transform: translateY(20px);
  transition: opacity .6s ease, transform .6s ease;
}
.concierge.visible { opacity: 1; transform: translateY(0); }

/* Collapsed bubble */
.concierge-bubble {
  width: 88px; height: 88px; border-radius: 50%;
  overflow: hidden; cursor: pointer; position: relative;
  border: none;
  box-shadow: 0 8px 32px rgba(30,22,16,0.2), 0 0 0 1px rgba(0,0,0,0.04);
  transition: transform .35s cubic-bezier(.22,1,.36,1), box-shadow .35s ease;
}
.concierge-bubble:hover {
  transform: scale(1.06);
  box-shadow: 0 10px 40px rgba(30,22,16,0.26), 0 0 0 1px rgba(0,0,0,0.06);
}
.concierge-bubble video {
  width: 100%; height: 100%; object-fit: cover; display: block;
  pointer-events: none;
}

@keyframes concierge-ping {
  0% { transform: scale(0.8); opacity: 0.7; }
  75%, 100% { transform: scale(1.8); opacity: 0; }
}

/* Label pill – WhatsApp branded */
.concierge-label {
  position: absolute; bottom: 8px; right: 100px; white-space: nowrap;
  display: flex; align-items: center; gap: 8px;
  background: #FCBA37; color: #1E1610; font-family: 'Inter', sans-serif;
  font-size: 13px; font-weight: 600; padding: 10px 18px;
  border-radius: 100px; opacity: 0; transform: translateX(8px);
  transition: opacity .4s ease .2s, transform .4s ease .2s;
  box-shadow: 0 4px 18px rgba(252,186,55,0.3);
  pointer-events: none;
}
.concierge-label svg {
  width: 16px; height: 16px; fill: #1E1610; flex-shrink: 0;
}
.concierge-label::after {
  content: ''; position: absolute; right: -5px; top: 50%;
  transform: translateY(-50%); width: 0; height: 0;
  border-top: 5px solid transparent; border-bottom: 5px solid transparent;
  border-left: 5px solid #FCBA37;
}
.concierge.visible .concierge-label { opacity: 1; transform: translateX(0); }
.concierge.open .concierge-label { opacity: 0 !important; transform: translateX(8px) !important; transition-delay: 0s; }

/* Expanded card – full-bleed video */
.concierge-card {
  position: absolute; bottom: 0; right: 0; width: 320px; height: 420px;
  border-radius: 22px; overflow: hidden;
  box-shadow: 0 16px 56px rgba(30,22,16,0.22), 0 0 0 1px rgba(0,0,0,0.04);
  opacity: 0; transform: scale(0.6) translateY(20px);
  transform-origin: bottom right;
  transition: opacity .4s cubic-bezier(.22,1,.36,1), transform .4s cubic-bezier(.22,1,.36,1);
  pointer-events: none; visibility: hidden;
}
.concierge.open .concierge-card {
  opacity: 1; transform: scale(1) translateY(0);
  pointer-events: auto; visibility: visible;
}
.concierge.open .concierge-bubble { opacity: 0; pointer-events: none; transform: scale(0.5); }

.concierge-card-video {
  position: absolute; inset: 0;
  width: 100%; height: 100%; object-fit: cover; display: block;
}
.concierge-card-video::-webkit-media-controls {
  display: none !important;
}

/* Gradient overlay */
.concierge-card-overlay {
  position: absolute; bottom: 0; left: 0; right: 0;
  height: 55%; z-index: 1;
  background: linear-gradient(to top, rgba(0,0,0,0.75) 0%, rgba(0,0,0,0.45) 50%, transparent 100%);
  pointer-events: none;
}

.concierge-card-body {
  position: absolute; bottom: 0; left: 0; right: 0; z-index: 2;
  padding: 0 20px 22px;
}
.concierge-status {
  display: flex; align-items: center; justify-content: center; gap: 8px;
  margin-bottom: 14px;
}
.concierge-status-dot {
  width: 10px; height: 10px; border-radius: 50%; background: #25D366;
  flex-shrink: 0; box-shadow: 0 0 0 3px rgba(37,211,102,0.3);
}
.concierge-status span {
  font-family: 'Inter', sans-serif; font-size: 14.5px; font-weight: 600;
  color: #fff; text-shadow: 0 1px 4px rgba(0,0,0,0.3);
}
.concierge-wa-btn {
  display: flex; align-items: center; justify-content: center; gap: 10px;
  width: 100%; padding: 15px 20px; border-radius: 100px;
  background: #FCBA37; color: #1E1610; text-decoration: none;
  font-family: 'Inter', sans-serif; font-weight: 600; font-size: 14px;
  border: none; cursor: pointer;
  box-shadow: 0 4px 16px rgba(252,186,55,0.35);
  transition: background .25s, transform .2s, box-shadow .25s;
}
.concierge-wa-btn:hover {
  background: #e5a52e; transform: translateY(-1px);
  box-shadow: 0 6px 20px rgba(252,186,55,0.45);
}
.concierge-wa-btn svg { width: 18px; height: 18px; flex-shrink: 0; }
.concierge-close {
  position: absolute; top: 12px; right: 12px; z-index: 3;
  width: 34px; height: 34px; border-radius: 50%;
  background: rgba(30,22,16,0.45); border: none; cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  backdrop-filter: blur(6px); -webkit-backdrop-filter: blur(6px);
  transition: background .25s;
}
.concierge-close:hover { background: rgba(30,22,16,0.7); }
.concierge-close svg { width: 14px; height: 14px; stroke: #fff; stroke-width: 2; }

/* ===== CONCIERGE RESPONSIVE ===== */
@media (max-width: 768px) {
  .concierge { bottom: 16px; right: 16px; }
  .concierge-bubble { width: 74px; height: 74px; }
  .concierge-label {
    right: 0; bottom: 86px; padding: 7px 14px; font-size: 12px;
    transform: translateY(4px);
  }
  .concierge-label::after {
    right: 28px; top: auto; bottom: -5px;
    transform: none;
    border-left: 5px solid transparent; border-right: 5px solid transparent;
    border-top: 5px solid #FCBA37; border-bottom: none;
  }
  .concierge.visible .concierge-label { transform: translateY(0); }
  .concierge-card { width: 285px; height: 390px; }
  .concierge-card-body { padding: 0 16px 18px; }
  .concierge-wa-btn { font-size: 13px; padding: 13px 16px; }
}